Here’s a question someone just asked me: “I just don’t know what to do when I get some of these crazy requests. Am I allowed to say no to people if their request is impossible?”

YES!

I cannot stress this enough. A big part of the problem in my day-to-day involves people who believe that anything is possible if they make the same request in various ways. (sometimes using foceful voices, sometimes trying to butter you up, sometimes name dropping). Well, guess what? Some requests are impossible. Sometimes no is the only answer.